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Cancellation Policy
If you are unable to keep a scheduled appointment, our clinic requires a minimum of 24hrs notice. If less than 24hrs notice is given and we can’t fill your booking time slot, you will incur a fee of $150 dollars for your missed appointment.
If you have an outstanding fee on your account, we will be unable to book further appointments for you with our practitioners, until the outstanding fee is resolved. late fees may apply for overdue accounts.
Please also note we are unable to use any session from your mental health care plan in lieu of payment as this is against Medicare’s policy’s. Additionally, third party organizations are not responsible for payment of your incurred $150 cancellation fee .
No Booking Available When You Need It Contact Us And We Will See What We Can Help You With.